Museum Reservations(part 1 of 4)
From august 6, 2021, access to the museums is allowed only with the green pass (eu digital covid certificate).
At the time of verification, the green pass holder must show an identity document
For information: ec.europa.eu - www.dgc.gov.it
We inform you that pursuant to DECREE-LAW no. 221 of 24 December 2021, concerning "Extension of the state of national emergency and further measures for the containment of the spread of the COVID-19 epidemic", starting from 10 January 2022, in order to visit museums and other places of culture, it will be necessary to show the REINFORCED GREEN PASS (i.e. the one issued following vaccination or recovery from COVID, also called SUPER GREEN PASS). A surgical mask will continue to be sufficient for access. Children under 12 are excluded from this measure
Please specify the museum, the date, and the number of tickets for each museum and category you want to book.
Alternative Date: only for Uffizi and Accademia Gallery please insert an alternative date and time, as these museums are very crowded.
The alternative date will be used only in case the first date chosen is fully booked. The reservation is valid only in the confirmed date written on the voucher.
* 1st, 3rd, 5th Sunday of the month; on each Monday after an opening Sunday
** 2nd, 4th Sunday of the month; 1st, 3rd, 5th Monday of the month
*** Sundays (except the first Sunday of the month), Mondays, Tuesdays and Wednesdays
**** 1st and last Monday of the month
HOW TO CHOOSE THE CORRECT TICKET - NOT VALID FOR THE GUIDED GROUP TOURS
Reduced price tickets (just for European Union citizens)
- Between 18 and 24 years old
People with disabilities and their companion are eligible to a free ticket, providing that they have valid medical documentation of the disability - NO RESERVATION NEEDED.
The confirmed time is not always the same time you requested; the museum automatically confirms the closest available time on the same date if requested time is sold out. In case you have restrictions to point out (for example not later than ... or not before than ... ) please write them in the Notes section. If no restrictions are specified, this means you are open to accept different entry times.
Entry to the Uffizi Gallery is available every 15 minutes! Reservations must be made with a minimum of 1 day notice.
As soon as we receive your booking request, your tickets will be booked. Ticket confirmation is subject to museum availability. If availability is confirmed by the museum,
the original voucher will be e-mailed to the e-mail address you provided, so be sure you insert your e-mail address correctly. The original voucher is the only recognized document at the
The procedure may take a few hours. In case the order is submitted on a Saturday, after 12,00 pm or on a Sunday, vouchers will be sent on Monday morning. In case the order is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for Saturday afternoon. In this last case the voucher will be sent on Monday morning anyway.
TuscanyAll is not responsible for eventual changes or cancellations to the programs offered. A service charge equal to € 4.75 / € 7.75 is added to the price of each ticket purchased online through TuscanyAll.
There is a service charge for every further modification of your reservation.
Please note you'll be asked to show an identification document at the museum entrance.
CANCELLATION POLICY - TICKET RESERVATION
In case of cancellation, please contact us.
If a cancellation is made at least 4 days before the day of the visit, the cancellation penalty is equal to 8.75 Euro per ticket. 11.75 Euro per ticket for the combination of Uffizi Gallery with Pitti Palace and Boboli Garden.
For cancellations that are made from 3 days prior the day of the visit, the penalty charge will be equal to 100% of the gross total (price paid is NOT REFUNDABLE).
CANCELLATION POLICY - GROUP GUIDED TOURS
In case of cancellation, please contact us.
If a cancellation is made at least 4 days before the day of the tour, the cancellation penalty is equal to 30% of the gross total.
For cancellations that are made from 3 days prior the day of the tour, the penalty charge will be equal to 100% of the gross total (price paid is NOT REFUNDABLE).
Special Cancellation Policy for the Vasari Corridor Guided Tour
As to organize this tour a special opening of the Corridor has to be requested to Italian authorities and as this special opening is very expensive, a more restrictive cancellation policy has been applied.
If the cancellation is communicated to TuscanyAll 16 days prior the date of the tour, the penalty charge will be equal to 30% of the gross total. If cancellation is communicated to TuscanyAll from 15 days prior to the date of the tour, the penalty charge will be equal to 100% of the gross total (price paid is NOT REFUNDABLE).