Guided Tour Reservations(part 1 of 4)
Please specify the tour, the date, the number and the category of tickets for each tour you want to book.
As soon as we receive your booking request, your tour will be booked. Confirmation is subject to museum availability. If availability is confirmed, the original voucher will be emailed to the email address you provided, so be sure you insert your email address correctly. The original voucher is the only recognized document to join the tour.
The procedure may take a few hours. In case the order is submitted on a Saturday, after 12,00 pm or on a Sunday, vouchers will be sent on Monday morning. In case the order is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for Saturday afternoon. In this last case the voucher will be sent on Monday morning anyway.
CANCELLATION POLICY – GROUP GUIDED TOURS
In case of cancellation, please contact us.
If the cancellation is made at least 4 days before the day of the tour, the cancellation penalty is equal to 30% of the gross total.
For cancellations that are made from 3 days prior the day of the tour, the penalty charge will be equal to 100% of the gross total (the price paid is NOT REFUNDABLE).
Special Cancellation Policy for the Vasari Corridor Guided Tour
As to organize this tour a special opening of the Corridor has to be requested to Italian authorities and as this special opening is very expensive, a more restrictive cancellation policy has been applied.
If the cancellation is communicated to TuscanyAll 16 days before the date of the tour, the penalty charge will be equal to 30% of the gross total. If cancellation is communicated to TuscanyAll from 15 days prior to the date of the tour, the penalty charge will be equal to 100% of the gross total (price paid is NOT REFUNDABLE).